At La Soledad, we want to provide you the best shipping options. We make sure that we remain responsive to your needs and provide you the assistance you need.


Processing Time:

All orders are processed in our Headquarters within 1-2 business days after confirmation of order and payment.

Deliveries may be delayed by a few days due to quarantine restrictions and high volume of orders. Please allow additional 2-3 days in transit for delivery. If there will be significant delays in deliveries, rest assured that we will get in touch with you via email or phone.


Courier Partner

j&t express logo


Tracking Your Order:

  • Once your order has been shipped, you will receive an email  or SMS with your tracking information
  • You can track your shipment thru the J&T website.
  • If you are unable to locate this email/SMS, or believe you have yet to receive your shipping confirmation, please email us at

Shipping Rules and Restrictions

  • We will not be held responsible for risk of loss of the merchandise after delivery has been confirmed
  • We do not take responsibility if J&T fails to deliver the package in time due to incomplete address, misspelled address or no recipient at the address 
  •   La Soledad is not liable for any damages/loss of item(s) once they are handed to our partner courier.

Should you have any further inquiries regarding your order, please write to us at